Log In
Sign Up
About Us
Duties & Responsibilities
Responding to incoming calls and assisting customers with their queries.
Providing accurate information about products and services.
Handling complaints and resolving customer issues in a timely manner.
Capturing customer information and call outcomes on internal systems.
Meeting performance targets, including call quality and turnaround time.
Desired Experience & Qualification
Secondary Education (IGCSE)
Excellent communication and listening skills
Problem-solving abilities and a customer-first mindset
Ability to work in a fast-paced, high-volume environment
Computer literate and comfortable navigating systems
Clear Crim & Credit
Abiltity to work rotational shift(USA Hours)
Previous Customer Service Experience
Experience dealing with International Clients
