Skills Trainer Full Time NEW

Options is hiring a Skills Trainer to strengthen in store performance across all retail branches.

Role Overview

You will drive staff capability, improve service standards, and support branch performance through structured training and assessments.

Key Responsibilities

• Train, coach, and certify team members to meet brand standards
• Lead store orientation for new employees and managers
• Support Branch Managers with training evaluations and knowledge retention checks
• Conduct annual staff assessments
• Identify skills gaps and align training plans with Operations and HR
• Deliver structured training to address performance gaps
• Track and report training progress and development plans

Requirements

• Minimum 4 years retail experience
• Degree in Retail Management, Training, or related field
• Strong presentation and communication skills
• Knowledge of in store learning processes
• Experience in participative training methods
• Previous experience as a Skills Trainer is an added advantage
• Ability to work flexible hours
• Strong ability to motivate and develop teams

Submit your cover letter, CV, certified academic records, copy of ID, and portfolio.
Enquirers: 3170713
Build high performing retail teams. Apply today.